Shipping policy

At Zaptro India, we are committed to delivering your orders accurately, in good condition, and always on time.

1. Order Processing Time
- All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
- You will receive a notification email containing tracking information once your order has shipped.

2. Shipping Rates & Delivery Estimates
- Standard Delivery across India: Typically takes 4 to 8 business days depending on your delivery pin code.
- Shipping charges (if applicable) will be calculated and displayed at checkout before you complete payment.

3. Order Tracking
Once your package is handed over to our courier partners, you will receive an email and/or SMS with tracking details. You can track your package directly through the tracking link provided.

4. Delays & Service Disruptions
While we make every effort to deliver items within the estimated timeframe, shipping delays can occasionally occur due to logistics disruptions, adverse weather conditions, festive rush, or local restrictions.

5. Damaged Packages
If you receive a package that appears visibly damaged or tampered with, please take photos/videos before opening it and contact us immediately at zaptroindiasupport@gmail.com.